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Sutton Silver Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Professional Services, Brightpearl Consulting

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Description of Sutton Silver

Sutton Silver builds completely customised ecommerce stores, ready to integrate with ERP, CRM and EPOS systems to suit the specific needs of any merchant

Reviews

Global ratings 2
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  • 4
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  • 3
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Type of review

Revainrating 4 out of 5

Excellent Service - Professional Team

Best support team in India! They helped me setup my store so well that i could sell online very easily using their platform since then only its been smooth sailing even I have faced few challenges but they sorted it out at once itself. Support department is great & if you are having some technical issue like payment gateway integration or something not working for your products they assist you immediately. No dislike yet!! You might be trying things new from us which can b considered challenge…

Pros
  • Very helpful staff members available 24X7 (even weekends) when called upon ! Customer service really goes above and beyond what one would expect !! Highly recommended no doubt about this fact :)

Revainrating 5 out of 5

Excellent Solution, Incredible Support

I highly recommend using this platform for all your digital sales channel requirements that include but not limited to mobile app development etc! There support is second-to none - if you have an issue they will resolve it immediately!! The dashboard provides great insight into how each campaign performs so can be adjusted accordingly as need arises (we also use Google Analytics). It's been difficult integrating their functionality/toolset within our own in house solution however we are working

Pros
  • Customer Service; always available with quick turn around times.
  • Flexible approach from senior management, very understanding about business needs e.g budgetary constraints / restrictions or other special requests made during execution period
Cons
  • All fine