I liked that we could customize our own dashboard, so it was easy to see what we need to do next. It also helped us understand how many users were logged in at any given time, which allowed me to make better decisions about where we should be focusing our resources for additional training. There are some things that you can't find out until after implementation has started (such as if your system needs an update).
We needed something simple to use, but with great reporting capabilities. This…