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TouchCR Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Marketing, Other Marketing Software

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Description of TouchCR

TouchCR is a Salesforce enterprise B2C e-commerce marketing platform that acquire, monetize and retain customers.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Consolidating sales into one system has been a huge improvement

I like being able to see all of my inventory in one place (touch). It's simple for both me as well as our buyers/prospects! The ability to have multiple categories within 1 listing makes finding what you are looking at so much easier than having 2 separate systems open or searching through different listings with no way to relate them together. Nothing really!! Just make sure your system can handle it if there happenes too many sales during peak time periods etc.. We're using this tool mainly…

Pros
  • No need anymore double entries, manual tracking is easy now instead
Cons
  • Some disadvantages

Revainrating 4 out of 5

TouchCr is one stop solution if you're looking something quick, hassle free eCommerce platform

I love how easy it was to set up my store in touchcr for selling products with ease of customization. The support team has always been helpful at solving any challenges i have had while building out my store. Not much dislike about anything so far! We've built our own website from scratch using touchcr as an online sales channel. It's helped us build our customer database and increase our revenue. And also help us keep track of all inventory data which helps us know what we need to order more…

Pros
  • It's easy to keep track of our sales and inventory with touchcr and the support team has been helpful with any challenges we've had
Cons
  • I've had challenges while building out our store on touchcr and the support team has always been helpful in solving our challenges.
  • Pros: The ease of customization and the support of the team

Revainrating 5 out of 5

Great tool that is going beyond web analytics

I like how easy it was to set up my account for sales force field service accounts. Also their support team gets back with you very fast! Their customer experience needs some improvement in terms of time spent while using their product or waiting when calling them about any issues they might have. We are solving our business problems related to selling more products from scratch by having access to many different marketplaces such as amazon etc. We use this product to help with our customer…

Pros
  • Easy setup
  • Great UI/UX design
  • Helpful Customer Support Team (even after hours)
  • Ease of Use is great, especially if your not familiar wth Salesforce CRM before.
  • Integration options available through partners that we're already working within
Cons
  • Some little things