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TurnTo Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Commerce, E-Commerce Software

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Description of TurnTo

TurnTo provides the next generation of customer content solutions to top merchants and brands. With a unique suite of 4 innovative products that work beautifully together - Ratings & Reviews, Community Q&A, Visual Reviews, and Checkout Comments - TurnTo produces more content of more different types, delivering greater conversion lift, better SEO, and deeper merchandising insights. That’s why eCommerce leaders like Saks Fifth Avenue, Newegg, Sur La Table, and GNC, and brands like Cole Haan, Nine West, and Carhartt rely on TurnTo for their customer-voice programs.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

I enjoy the ease of having access to other people's perspective/input

The most important thing I enjoy about Turning is being able give my perspective as an avid shopper with many choices in mind when making purchases online or offline; this helps others make informed decisions at all levels which benefits them greatly! Other than giving feedback it's not too much but rather just be sure you're providing information relevant if requested by someone else (i'm speaking from experience here). It does feel good knowing i helped out some one who may have been looking…

Pros
  • Being given options to select different items that are available for purchase
  • Allowing customers access their own customer support team via email, live chat & phone calls
  • Having no limits upon how long your account will last regardless where applicable such has allowing members free trial period before full subscription cost must occur.
  • Ability To add

Revainrating 5 out of 5

Easy to use and efficient customer support

The ease in which you can create new questions or answers along with other users' comments is great! I don't think there's anything really bad about this software as it does what its suppose too do very well!! You will need some time getting used so be patient when using but once your comfortable everything should run smoothly without issue. Customer service has been excellent throughout our entire experience working through creation/updating issues we've had over at times they have responded…

Pros
  • Easy to use, intuitive
  • Has many features that are easy for anyone who uses computers regularly such like myself.
  • A plethora amount options available within each question section including editing buttons,
  • Very user friendly interface; nothing overly complex just simple enough where no one would feel overwhelmed by any aspect
Cons
  • It is hard to say