Description of visitorX
VisitorX uses AI to curate videos about customers' physical product experiences then facilitates the sharing and collaboration of these videos across business functions. Dashboards with KPIs derived from the engagement videos enable strategic decision making. Companies can see which products people touch, how long and which couch someone sits on, what is the path of product engagement during their walk through a store. The customer experience is never disrupted. VisitorX’s data is impactful because of its ability to capture volumes of anonymous video data. A colorful narrative is introduced to the black and white metric and number driven customer story. Costs are driven down, products are designed faster and with more accuracy towards the customers’ needs and marketing campaigns are more targeted and effective.