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Vocus Communications Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Value-Added Resellers (VARs), Cisco Channel Partners

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Description of Vocus Communications

Vocus Communications is a telecommunications provider of data centers, wholesale voice, peering and international internet connectivity to telecommunications companies and ISPs across Australia, NZ and the US.

Reviews

Global ratings 2
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  • 4
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  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Great customer care, clear billing process

The team at vocus communications are approachable but still hold all their cards close enough that they can call it when you make mistakes or misunderstand something! They have been great partners with us over more than 8 years now so far we've never had any issues working through our relationship; however if there isn't an understanding from both sides then things will probably not go as smoothly in future - which I don’t think has ever happened yet because communication between parties always

Pros
  • Customer Service, technical support is excellent especially given how complicated some features could be..but even basic questions get responded fairly quick without having wait days before getting answered.or needing multiple follow ups/redundant emails back& forth just trying find what's going wrong sometimes..they're helpful people :)
Cons
  • There are troubles

Revainrating 4 out of 5

Great Data Analytics Tool with Cost Effective Solution

Have worked very hard at building brand awareness via traditional adverts; however when budget was cut & advertising agencies/budgets were tight it meant we couldn’t afford TV broadcast ads to promote what otherwise could potentially earn significant revenue through organic growth driven sales leads. After investigating many options including using SEO / SEM etc., i decided to sign-up under MediaSniper (now part of VocalComm) and put my faith with your Company's 'Data Center' products – mainly…

Pros
  • Cost effective
  • Time saving
  • Easy to use
Cons
  • No cons yet!