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Vouch Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.6
Vertical Industry, Hospitality

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Description of Vouch

Our app-less, chat-based digital concierge uses artificial intelligence (AI) to handle guest and customer queries 24/7, as well as facilitates purchases and in-house requests. This enhances guest and customer experiences, improves productivity, and captures opportunities for revenue generation.

Reviews

Global ratings 2
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  • 4
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  • 3
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  • 2
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Type of review

Revainrating 4 out of 5

Simple Solution For Accepting Online Payment

I really enjoyed working with this platform because of their transparency when it comes to money matters such as refunds or cancellations. They are very friendly and helpful whenever you have any questions regarding your account which makes me feel safe that my information is protected. It was hard at first trying to understand all the features but once I did, everything became easier. There wasn't anything I disliked about them. Be open minded and try out different payment methods so you can…

Pros
  • Great customer service
  • Easy layout/design
Cons
  • Nothing

Revainrating 5 out of 5

Excellent Platform For Service Industry

I like that we can text our guests all day with any question or concern they have without having them call us back which is so hard because you never know how busy it will be when calling someone's office line! It also helps eliminate phone tag by letting people ask questions right away instead of waiting several days between messages until their next available appointment time comes up - no more lost business due dates either since everyone knows what date each person was booked through via…

Pros
  • The ease in connecting quickly from anywhere, anytime as well being extremely user friendly interface makes everything simple but effective while working remotely at home/office during quarantine times
Cons
  • Will fit