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Wonderflow Review

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Revainrating 3 out of 5  
Rating 
3.0
Analytics, Text Analysis

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Description of Wonderflow

Millions of product reviews are written every day. Wonderflow is the simplest AI-based solution to analyze them and turn this extremely vast stream of customer feedback into winning decisions. Unified VoC analytics help B2C companies extract value from consumer feedback like online reviews, support center records, and NPS. Wonderflow's AI analyzes the Voice of Customers from all over the world, both from your buyers and your competitors'. The Natural Language Processing (NLP) technology then provides you with easy-to-digest insights, not complicated procedures. Everyone should have access to the best information when making decisions. Did you know that a higher rating equals higher revenue? With Wonderflow's Artificial Intelligence you can easily find the hundreds of different topics mentioned by your customers. The prescriptive and predictive engine can then find out what product characteristics are most relevant when trying to increase your star rating. Customer Experience and Competitor insights as seen by the buyers: Customers don't talk exclusively about you, but about your competitors too. Wonderflow can show you not only what they are saying about your products, but you can easily access insights on your competitors' lineups and gain an advantage. Wonderflow is Simple, Accurate, Integrated, Predictive This is why it has been chosen by Fortune 500 companies as the leading tool to become customer-centric and stay ahead of the competition. _______ Wonderflow is tailored to consumer electronics, insurance, logistics, tyres, and cosmetics enterprises.

Reviews

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I was skeptical at first because I thought this would take forever and cost a fortune but now that I have started working with it, I am totally amazed. This software has changed our entire workflow and has increased productivity drastically. I cannot recommend it enough. It's very intuitive, and we use it for both internal communication as well as customer feedback. The customer response is really quick. It's a must try! One thing I like most about wonder flow is its simplicity; you don't even…

Pros
  • If you know what you want, you just write down what you want and wait for an answer
  • Even if I post a comment in the middle of the night, I'll get an answer within minutes
Cons
  • Wonderflow is available for everyone regardless of whether or not you're a techie.
  • This may sound bad, but you can expect an answer to your question almost instantly, especially if you ask it during office hours
  • To use Wonderflow, you'll be charged per month