I like that it is easy to send emails from within our CRM software which makes me feel more in control of my day-to-day activities as an admin rather than sending out mass messages myself or using other third party tools such as Mailchimp etc..
The platform can be slow at times but this isn't something we've had any issues with since switching over so far! We are currently looking into creating some automated processes where certain actions take place every time someone creates/updates theirβ¦