I like that you can use this app with any smart device, whether it's an android or apple smartphone/tablet (I have both). It is very easy in setting up your account using their website as well if needed! The support team are great too - always willing & able help when required!! Sometimes there might be some lag time while connecting but overall its good service so far :) We've been working together since 2015 mainly handling customer calls from our clients' websites which was previously doneβ¦