Great usually, would not buy online again.This is my regular night time face wash, and I absolutely adore it. However, when it came, unlike its usual creamy consistency when I buy it in a store (any store, I've bought it many times), there are a lot of little hard bits in it. This product seems like it was already old (or something else was wrong) when shipped to me. The product is so clumpy it won't come out of the cap and I have to take the cap off to squeeze it out. I'll continue using it as See full review