Ordered 2 privacy screens in order to help with light level while holding newborn. Ordered the wrong sizes. Returned and replaced one through Revain, and saw the contact seller for replacements and refunds option for the second. Contacted them for help with my second incorrectly sized screen, and received a response and help very quickly. They did not have the size I needed for the second screen, but were very helpful in making sure I had the correct size for when I ordered one from somewhere elSee full review