It's easy to use and send faxes, the customer service is great and the price is unbeatable. I have been using Rapidfax for a few years now and have never had any issues. It's a great service and I would highly recommend it. The only thing I dislike is the price, it's very expensive. I would say that it's worth the price. I've used other services like this but they are very expensive. I use it to send faxes to my clients when they are away from their office. It's easy to use and the customer service is great.