The ability to add different themes depending upon what you are doing, or who is in front of my camera makes this software easy for me as I work alone most days! It has been very helpful when working from home because it allows people that cannot come into our office space access without having someone else present at all times (which can be difficult). There have not yet any downsides we've discovered but there may exist some features which aren't well documented enough so they could use an update here now if such things do occur - nothing major though just something small like adding notes about how certain functions should behave etc.. We're able get through several hours each day using only one person's attention by allowing others remote assistance too via video calls/chats instead of being physically together during those sessions where needed.