It's easy for my employer or any other organization that I am affiliated with as well as anyone else who needs it to use this service! There are no downsides at all when using this product.
The customer support team has been great too! They have always responded quickly whenever we needed help regarding their platform. We've used them now since they launched two years ago so there isn't much room for improvement if you know what to look out for. This program provides us with more options than just public transportation which can be very time consuming and costly.