I like being able to upload my own files for photos, which saves me time from having to find free stock images or paying someone else money. I don't use any of their templates, so it's frustrating when you want to edit an existing one but can only save as your own template. When uploading pictures, sometimes there are errors where two of the same file will be uploaded with different names or sizes - very confusing! You need to have some understanding about how to make sure all of your information is accurate or else this tool might not work well for you. We're using it to post our business hours & location on social media sites, and also to list photos of products we sell (we do custom framing).