Setting up the product was pretty easy and the app is well done with easy access to all the settings. First, let me say that when it works, it works fine. Strong signal and high speed. The issue we had was the refusal to service certain appliances in the house. iPhone, MacBook, and laptop randomly showed full signal but no internet connection while other devices in the house worked fine. Constantly turning Wi-Fi off and on again is not a viable option. The company's customer service was responsive and tried to fix the issue, but when we got to the point where they suggested I turn off sleep mode on laptops to keep them from going to bed, I had to call it a workaround. As far as I know, this indicates a software issue on their end and it wouldn't fix the iPhone issue. In addition, when I registered my devices, the company offered rewards for a good review, including a $10 gift card and entry into an iPad launch raffle. . This makes me skeptical about existing reviews. I ended up sending it back and opting for a different product.
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