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827 Review
49 Karma

Review on πŸ’§ Superior Water Filtration with FS TFC Reverse Osmosis Filtration System by Marcus Merritt

Revainrating 5 out of 5

Excellent customer service and easy installation.

Stumbled upon a few hardware issues but ran to Lowes and got what I needed. If I had to do it all over again I would make sure I have everything I need before I start taking everything apart under the sink. Any adjustment will not work. Although AquaWell offers many different fittings, not every domestic installation is the same. So go through the drawer, crawl under the sink and check before you do what I did. Went and took a 3/8 with 3/8 and 1/4 inch shut off valve (all one piece, 3 way type) in my case it was 3/8 from the main line to the drain and 1/4 to the reverse osmosis system and all was good . The system is easy to install. I had a problem with one of the filters that came with the unit. I contacted them thinking like most companies it would be days before I got a response from anyone. So I ordered a new filter because I couldn't wait. I ordered it on Friday and Revane said he would be here on Sunday. Great, I can wait two days. Well, as it turns out, not only did I receive an email from Aquawell a few hours (not days) later, I saw that I had placed an order for a new filter that Friday night. So what they did, they shipped it overnight and reimbursed me for the filter. It is a pleasure to work with this company. I can't thank them enough. Oh yes, the water is delicious. Very very happy!

Pros
  • Best in its niche
Cons
  • will be added later