I bought this vacuum cleaner and had to return it because the two attachments were not working properly. I had a second (spare) vacuum sent to me and it seemed to work fine at first. I wrote a rave review (5 stars) for it, and after just a few weeks it stopped working properly. However, I am switching to another brand. It's frustrating how time consuming and tedious it is to repackage the vacuum cleaner and all of its components, label it properly and ship it back to the UPS store (which for me is many miles away). Too bad I liked it when it worked but it's just an unreliable vacuum cleaner.