This tool provides me with all of my hotel needs in one package, from billing/revenue management through financials (invoices) right down thru reservations! It's easy enough for someone who knows nothing about hotels but has basic computer skills can pick it up fast!! The interface could be more user friendly- especially when using mobile devices as well.- I have not found anything i dislike so far other than maybe how some features are set out at first glance seems confusing or hard to find what you're looking froward too lookfor? However if used properly this program will make your life easier by doing most everything else yourself while keeping track off costs etc.. You'll save time AND money having less admin workers required which means YOU'RE ALLOWED TO WORK ON OTHER THINGS THAT MATTER MORE THEN HOSPITALITY.