Petitebella's web store was difficult to use as a customer who speaks English as a second language. I had a hard time locating what I required because of the ambiguity of their product descriptions. Not only was I dissatisfied with the limited variety, but I also had trouble locating products that catered to my cultural preferences. Petitebella's goal to provide a wide range of products is admirable, but the company could do more to make its e-shop welcoming to customers of all linguistic and cultural backgrounds. My purchasing needs will be met elsewhere until then.