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United Kingdom, Belfast
1 Level
720 Review
38 Karma

Review on Indeme by Dave Willis

Revainrating 2 out of 5

A Fraudulent Promise: Indeme's Unsavory Method of Conducting Business

As the owner of a locally-based small business, I was in need of dependable office supplies, and I was looking for a company that might assist me in accomplishing my objectives. At that point, I was browsing the internet when I came across Indeme, a company that sells office supplies and appears to have a good reputation. The firm has a contemporary website and claims to provide great customer care. I had no idea that the service I would receive from Indeme would be anything other than outstanding. When I went to place my initial order, I realized that the pricing were significantly higher than those of other office supply firms that I had dealt with in the past. Nevertheless, due to the promise of high-quality products and outstanding support for customers, I was willing to look over this drawback. The fulfillment of this commitment was sadly not possible. To begin, the time it took for my item to arrive was significantly longer than the stated delivery time that was provided on their website. When I tried to get in touch with their customer care team for assistance, I was met with lengthy wait periods and responses that weren't very helpful. Because the representatives were impolite and dismissive of my issues, I got the impression that they did not place a high value on them. To make a bad situation even worse, the things I ordered were of poor quality when they arrived. I thought I was getting a high-end printer when I placed my order, but after only a few usage, it completely stopped working. When I tried to get a refund by returning the printer to their customer care department, I was faced with more opposition than I had anticipated. They made it quite challenging for me to return the merchandise, and even after I did so, it took many weeks for me to get refunded for my trouble. My time spent working with Indeme, on the whole, left a sour taste in my mouth. The claims made by the corporation that it provides great customer service and produces high-quality goods were nothing more than an empty veneer. I would not suggest Indeme to anyone searching for dependable and trustworthy office products because they do not meet those criteria.

Pros
  • An easy-to-use website for ordering.
Cons
  • Fewer options to choose from.