This program is great for an office that does a lot of printing. It allows to be able to see all the jobs that are scheduled to be printed and view the jobs that have been printed. If the jobs are not available to print it is easy to create a new job and change the time. I also love how the jobs are listed chronologically. This makes it easier to go back and look at jobs that have been printed in the past and figure out what went wrong. I dislike this program because it sometimes freezes up. If you have a lot of files to be printed this program is great. It gives you the ability to see all the jobs that will be printed and allows you to go back and look at past jobs and figure out what went wrong. It is easy to figure out why the jobs are not printing. It is also easy to create a new job or change the time of a job.