I want a refund. This product made the problem worse. Either I received a defective product or this product is a scam. I bought because of a high star average - I think that's complete nonsense. I tried Heavy Scratch Remover #3 and Fine Scratch Remover #2. The sand particles in Heavy Scratch Remover #3 WILL CAUSE severe scratches on the disc surface. #2 "Fine Scratch Remover” simply CREATES fine scratches on the surface of the CD. The CD/DVDs were 100% cleaned before use. Any dust or particles present were washed off with warm soapy water and then air dried. Money wasted and now there is even less chance of recovering the important data stored on those drives.
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