The best thing about this tool is that it allows you to track all of my leads, prospects or customers in one place! It will help save time by eliminating manual data entry which can be tedious at times when we are busy with other tasks like client meetings etc and also saves us so much money as well because there's no need anymore for additional call center support costs. I would recommend anyone who needs an easy way to organize their business contacts into different groups/categories to try out flywheel right away. They have some great customer service staff on hand if ever needed too. In addition they offer several packages including free trial periods to make sure everything works just how its supposed to work before committing fully. For me personally i am able to see what each contact has done since joining flywheel by clicking through the "actions" list from any given day that contains a specific lead. This helps keep up-to date records on our clients' activities within.