I like that they have helped me so many times with my computers! They are very helpful in getting them fixed or setting up new ones when needed!! The staff is great too. There's nothing bad to say about this business at all. ! When we need help again-they will be back for us. !! We do not use any other computer service providers anymore because of their services which include fixing our problems as well helping set it right if something goes wrong within minutes/hours after purchase from another provider (in most cases.).