Review on BlackVue DR900X-2CH With 256GB MicroSD Card 4K UHD Cloud Dashcam Built-In Wi-Fi, GPS, Parking Mode Voltage Monitor LTE Via Optional CM100 LTE Module by William Lin

The camera is a solid and well built unit in deed. The ease of setting up is straightforward and easy to set up for a first time user as long as the directions are followed. I purchased this unit along with the 4G SIM card transmitter separately to get the most of this system’s ability. Unfortunately the front facing camera’s picture quality was not as described. This unit describes the front facing camera to be of the highest resolution between the two. but that proved to not be the case (in my case). In fact, the rear facing camera look crisper and sharper than the from facing camera. The front facing camera looked to be something closer to 720p and nothing close to 1080P, let alone 4K. I contacted Walmart and their only option was to contact the manufacturer and have them deal with it. Manufacturer’s contact was for that in China somewhere and were closed during North American business hours. Finally was connected with someone via email and the option last then were to send a video in some awkward file type and upload to some email and sent to them for verification prior to them taking any steps at rectifying the issue. There was no attempt to have the item sent in for service or an exchange on their part. This was way to much of a hassle for someone that works 12-14hrs a day to say the least. This unit was supposed to serve as a way to keep myself accountable and those in which I come into contact with on a regular basis and this company could have cared less. To have spent over $600 for a unit that turned out to be of subpar quality to me was highway robbery. This company needs to do better regarding their handling of customer related issues (especially for newly purchased products). Poor poor poor customer service.