I have been working with Radiance since they launched in 2014. The team has always been responsive and willing to work with me to find a solution that works best for our business. They are extremely knowledgeable about their product and always willing to go above and beyond to ensure we are happy with any changes or new features. I can't think of anything I dislike about Radiance! We use Radiance to send out promotional emails and text messages to our customers. It's one less thing for us to manage, which means more time for us to focus on growing our business.