Review on 💻 2020 HP Envy 13 Laptop, Intel Core i7-1165G7, 8GB DDR4 RAM, 256GB SSD Storage, 13.3" FHD Touchscreen, Win 10 Home, Fingerprint Reader, Camera Kill Switch (13-ba1010nr) by Agata Paliga ᠌

I've had a really unpleasant experience with this laptop after exactly a year of use: 1. The laptop cover's poorly designed fastening required me to contact the SC for warranty repair. 2. The battery started to quickly deplete: whereas it could easily operate for 8 hours without recharging at the beginning of the year, it can now only operate for 3 hours (I work in MS Office). The ambient temperature can effect the pace of battery drain, according to HP Support, but I didn't seem to relocate to the North. 3. Started observing suspensions. Both the SC and the support service overlooked this problem; initially they were short-lived, but now they last for 5 seconds. In terms of the support service, it's generally hell. People respond inanely, stating that we value your opinion and that you are free to behave as you choose. Yet, the producer touts the ENVY line as premium.