I love that you can see what your employees are doing at any given moment, and it is easy to use! My biggest dislike about this software has nothing to do with vultus connect itself; rather, it's the fact that there aren't more features included in their basic package. It would be helpful if they provided an option of multiple user profiles so that we could have different managers or supervisors managing separate users within our organization. This way, each manager/supervisor could set up his own profile and then assign tasks as necessary without having to wait until another employee logs into the system.