I love that it's easy to use, has great features like email marketing campaigns! It can be difficult at times if you're not familiar with how things work or are used in other platforms. The customer service team really helps get them through any issues we have as well. Not much dislike of this product but maybe some minor bugs here & there from time-to-time which could be addressed quicker by their support staff (which they do an amazing job!). We've been able to streamline our sales process so far using omcore - allowing us to create customised emails/newsletters automatically via templates saved within omcore itself rather than having to manually upload each one every month.