I like that you can see all of my past transactions in one place, along with notes for each transaction to help me remember what was done when. Also love how easy it is to navigate through your account history! There are some quirks here & there (like not being able to print an invoice from within EPM). But overall great product - we use this at work so I have no complaints about using their service as well! We're solving problems by tracking our inventory usage more efficiently than before. This has helped us save money because now we don't need to buy extra products just to be sure we've got enough stock available.