The motor stopped turning after 10 minutes and destroyed 4 pounds of fondue chocolate. Finally, after washing out all the chocolate, I turned the fountain back on and found that the motor hummed but the chocolate wouldn't turn on even with nothing attached to it. I am currently looking for a way to get a refund but I am 10 days away from the 30 day return period and there is no way to contact the seller. I will call Amazon support.
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