Header banner
Revain logoHome Page
Johnny Snyder photo
1 Level
791 Review
54 Karma

Review on Process automation by Johnny Snyder

Revainrating 5 out of 5

Good product when used for a larger company with established processes

I like how it helps to keep track of all of our processes. It is easy to use and allows us to continue to add more features as we need them. The customer service could be better. We have had to contact support multiple times with questions or issues that were not able to be solved with their support team. There are other products out there that offer similar functionality and do so at a lower cost. This product is good for companies who have an established process in place and want to automate some of the repetitive tasks. It does help to streamline and make sure that everything runs smoothly. It also has helped to reduce errors by allowing us to check off each step along the way.

img 1 attached to Process automation review by Johnny Snyder



Pros
  • Easy interface
  • Good tool when used correctly.
  • Ability create custom reports if needed;
  • Customer Support was helpful, but sometimes slow responding time due too high call volume during peak hours
Cons
  • I will keep silent