We’ve been using this product to manage our properties since we started in 2016 (about 3 years). The interface has always changed so it's difficult keeping up with what is going where when you're not there at your desk or looking over their shoulder! They really need an upgrade soon as they are getting very outdated now that everything else out of pocket seems more advanced than them already!! I am able update my bookings online through css which allows me access from anywhere without having someone physically check-in guests/customers into each property while also saving time by doing all checks electronically rather then manually entering data one guest per page - saves hours upon HOURS every week. !