We’ve been using this product to manage our properties since we started in 2016 (about 3 years). The interface has always changed so it's difficult keeping up with what is going where when you're not there at your desk or looking over their shoulder! They really need an upgrade soon as they are getting very outdated now that everything else out of pocket seems more advanced than them already!! I am able update my bookings online through css which allows me access from anywhere without having…
Pros
Also provides security features such being unable too easily cancel reservations via phone call / texting vs making changes directly thru
The most helpful thing I like about this program is that it allows you to monitor all of your properties from one place which makes things so much easier when managing multiple locations (i.e.- maintenance requests). There are some features such as notifications or reminders where they don't always work perfectly but we have had very few issues in general with their support team who gets back right away whenever there's an issue! It can sometimes be difficult at first getting used to how…
Pros
Very user friendly interface too !!! We enjoy having access anytime anywhere without any need fo special training required just