I can connect all of my different platforms to each other, so if someone leaves me a voicemail or email I have it in one place! Not much but I could use more features for this software! Easy to set up and get started using straight away! It's not bad at all! If you want simple set-up then go ahead otherwise there are many options out there which will be better suited for your needs. All our data has now been brought together in one place which makes life easier when we need access to previous customer information.