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1 Level
832 Review
53 Karma

Review on Engage Hub by Justin Jeppi

Revainrating 5 out of 5

Great Tool For Customer Service: Engage Hub

I like how easy it is to use. It's very intuitive! One of my favorite features is the ability to set up different types of notifications, and then choose which channel will receive them. Notifications can be sent to specific people or groups, which is great for sending out promotions. The reporting feature makes it really easy to keep track of activity and performance. There isn't anything I dislike about this system. If you're looking to send messages to your users via different channels, this is one of the best options available. We are using Engage Hub to send out messages through text messaging and email. This has been a very effective way to communicate with our customers. Engage Hub is a great tool and has helped us to improve our customer service. The tool is easy to use and has allowed us to manage our client interactions in a systematic way. The platform is not as intuitive as some of the other tools I have used in the past. Sometimes the tool does not give you the option to select a certain option. It is a tool that can be used in any situation. The tool has allowed us to have a better and more systematic approach to our customer service.

Pros
  • Easy access into account management dashboard & analytics reports etc.Good interface design.Simple user experience
Cons
  • Some difficulties