The most useful thing about this software, it's its capability of channel management with an ability to track everything that happens within your organization! It also comes as part of c-hub which makes managing channels easy for all users in our team from anywhere through any device we have access too (mobile or desktop).
I wish there could be some extra features like being able use multiple plugins at once but other than what i mentioned above nothing special really!! Definitely worth using if you're looking into something similar because they provide great customer support along side their product itself! Easy tracking of leads/leads generated by various marketing efforts both digital & physical.