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Review on Envision Paws by Ray Mcknight

Revainrating 5 out of 5

Ease of use and customer support for a complicated product

My favorite thing about this tool, or anything I use from ENVISION PAWS in general; its customer support! They are quick to respond with questions that can be easily answered by looking at their site/help documentation online - which makes it easy as well (sometimes you have people ask "what should i do" when they're not sure what's going wrong). The ability of using your phone screen shots allows me access via my smart device anywhere there isn't an internet connection available- so no need even worry while traveling either!! Sometimes things don’t make sense immediately upon installation due too needing more time adjusting how something works versus just knowing exactly where everything fits into all areas we want them installed through our website etc.; however once those adjustments happen then I've been able figure out most issues myself rather than wait months only receiving generic responses after sending emails back asking specific details instead.. So far nothing has really annoyed us but if any comes up I like that it has an automated scheduling process, which means less time spent in front of my computer (and more face-toface with customers!). The customer service team are excellent at getting back to me when they say something's wrong or there needs fixing! It would be nice if you could upload photos into your schedule so we can see what our clients look/looked after before their visit - but this isn't too much trouble once everything works correctly first go round!!

img 1 attached to Envision Paws review by Ray Mcknight



Pros
  • Easy interface for creating schedules.
  • Ability store multiple images per client without having duplicate entries saved under different names is amazing &/or helpful
Cons
  • There are troubles

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