Missing mats, all of them. One frame damaged. Still a good value. Last time I ordered an open package of frames, I was missing one frame, so this was a better deal. I like to save 9 or 10 bucks when I can. I wasn't worried that the mats were missing since I prefer to used colored mats for about 2.50US each. (when you buy 20). All in All I will order open packages again. It's like recycling
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