Really liked the basket so bought a second one for my wife. Unfortunately that one had a problem with it locking in place. The little dimple on the mount that slides out would not retract completely prevenring the basket to seat properly. The replacement customer service sent took a week to arrive when new orders arrived in 2 days. In the replacement hardware two of the screws would not fit the Allen wrench included. It's a great basket but it just depends if you get one that works. Definitely quality assurance issues.
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