The whole process went smoothly, delivery was quick and easy and the night sign fits like a glove. Your customer service was really caring and helpful. I like the tight fit of the protection and feel very secure. The impression was pretty easy to do, but you have to make sure you get it right. When I first emailed a picture of the cast, the bite was too small and it didn't work. The next day they sent me a set of casts for free. This time I read the instructions BEFORE taking the cast and recorded it in front of the mirror using my phone as a timer. After they approved my second impression, I sent it back using a prepaid email program. After about a week I received my protection and it works very well. I found some tips to follow. The first thing to pay attention to is choosing the right shell size. I almost made this mistake when I took an impression and used a smaller spoon. Make sure the mouthguard can cover all of your teeth. Second, if you're kneading the putty, do it quickly. The putty will harden if you do this for too long. Mix and load the putty for 90 seconds, then immediately begin taking the impression. When you take a cast, do it in front of a mirror. Use your thumbs to press the splint against your teeth. Make sure your teeth are centered and fully closed to the gum line. Hold it there for 3 minutes, don't move. I hope this review helps someone.
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