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1272 Review
59 Karma

Review on Userlike by Daniel Shivashankar

Revainrating 4 out of 5

Excellent customer service and quick response times

The support team has been very responsive to our needs over time! They have helped us with all of my questions or concerns about their product that I may not be able get answers from other sources online (i'm sure there are plenty out here). It's nice having someone available 24/7 when you need them most - which isn't always convenient but they've done it so far without complaint :) We use this tool primarily as an admin console where we can see what messages were sent / received between agents & clients using several different platforms including Whatsapp messenger app itself (& also email etc.).

img 1 attached to Userlike review by Daniel Shivashankar



Pros
  • Easy functionality
  • Good customer service
  • Very helpful staff members who know exactly how things work best for customers like ours.
  • Great platform, easy setup process; great way in general!!
Cons
  • Not much at any given point
  • No complaints really