I love how easy it was for my restaurant manager/sales person to use this system! It's very intuitive with all kinds of options available at their fingertips when they need them most--at peak business hours or during slow times (when we have fewer people). The software takes some getting used too; there were many features not initially visible which required me to dig up other tutorials online before figuring out what exactly each feature did & could do for us. This helped our staff become much better trained using such an efficient tool while also helping save time by having less manual data entry work done overall. I like how easy it was for us at my restaurant (Bistro) to use this program with our POS system! It's not an app you have to download; just log into your computer/device whenever needed. Sometimes having issues when using other features or if there isn't enough screen space available due to being close together w certain buttons etc., but overall we've been very happy with everything so far! Nothing really-it works great!