Don't waste your time. Other Smart Connectors I've purchased were 100% free to install. After several attempts, I reported back via the app - not to mention how many levels lie between this and someone with real knowledge or skill to solve it - because I could only get a red ad - this wasn't shown in any section Troubleshooting Explained or Frequently Asked Questions. In response we received 3 separate messages each with 3 or more paragraphs about what could be wrong. If your router is broadcasting a dual-band signal, you'll have to fiddle with your phone's settings until it only sees the 2.4GHz band, blah blah blah, 15 more things to check. No thank you. There are much more convenient and effective products on the market. Revane has to refuse this. I'm sorry for telling myself something obviously cheap and inferior.