They are very helpful for tracking all of my emails that I send out as well as keeping track or looking back at any communication with other employees/customers etc they have made this process easy! It would be nice if there was an option where you could also view it later after being sent instead of having everything emailed directly from them but otherwise so far no complaints about their product yet!! Keep up what u r doing because its helping me tremendously. Tracking Emails & Communicating With Other Employees Via Email - Helps Me Stay Productive I like that it is easy for employees who are not tech savvy as well those with disabilities or limited mobility can use this product without difficulty from their home office computer! It has helped us greatly because we have been able get all of our work done at once which saves time!! Nothing so far nothing negative about teramein but if you need an alternative then give them try they will be happy to assist any way needed.