The support is great, it's easy for beginners like me who have no idea what they're doing! It has helped my business grow by leaps & bounds with ease of use (I don't even know how many people I've referred!). And best part - there are lots of freebies you can get if your referrals sign up too so that really helps out as well. Nothing in particular at this time but maybe some updates would be nice? Maybe more templates or themes available etc.? Also not sure about pricing plans offered compared to other providers yet since we just started using them recently. But from our experience thus far its been very good overall!! We used their drag-n' drop tool which was convenient once again because i'm terrible when trying things online haha :P.