We bought a new Sony Smart TV. But we still have a lot of old VHS tapes that can be played on our old VCR. The new television did not have a red-white-yellow input. My brother said I need a converter so I ordered one. But I couldn't get it to work. This is not the converter's fault. The problem lay in my nearly 80-year-old brain. After figuring out that you need to connect BOTH the included HDMI and USB cables, my tapes play. Hooray! ABLEWE tech support offered to help me, but I've watched enough YouTube videos to find out. I am satisfied with the service and the product.
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