I liked how easy it was to navigate through different screens as well and add in pictures etc from my computer or phone with out having someone do all this work for me! Also loved being able to go back into any screen at anytime without needing to restart something like you would have had before using varenia.
There was just so much we could not use until they were fixed after our system went down. We used to be one click away when doing inventory but now cannot even get close because everything has changed. Make sure your tech support team know what their talking about and are also part of the development cycle if possible/needed otherwise make them aware of issues asap!